FAQ

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General questions about our company and services we offer on this website:

  • Do you really offer a 3 year guarantee?
  • What type of pressure is used?
  • Do the black streaks damage my roof?
  • Are you insured?
  • Do provide a free demonstration?
  • How much does it cost?
  • Do you walk on the roof?
  • Do we hold certificates of training?
  • Do you guarantee your work?
  • Are the products used, harmful to my family, pets and gardens?
  • What is different about your company?
  • What are the payment terms?
  • How much does it cost to clean my property?

Take a look at our testimonials and reviews to see what our customers are saying.

Q: Do you really offer a 3 year Guarantee?

A: Yes. I Algae re-appears within 3 years, we will re-treat the Algae at no charge including all labor and material.  There is absolutely zero out of pocket cost to you.

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Q: What type of pressure is used?

A: On your roof and house, the pressure is no more than that of a garden hose. This process is recommended by ARMA (American Roof Manufacturing Association) and GAF (Americas largest shingle manufacturing.).  For some surfaces like concrete walkways or driveways, pressure is required.

 

Q: Do the black streaks damage my roof?

A: Likely Yes. An untreated roof shingle might lose up to 50% of it’s expected life. The black streaks are bacteria and eat the limestone in the shingle, causing erosion. The same goes for moss, lichen, they all cause granular loss from shingles. The fiber root systems in moss and lichen cause discoloration, and can cause small cracks in shingles. Granular loss also reduces reflection of the suns UV rays and protection from the elements.

 

Q: Are you insured?

A: Yes, we carry a million dollar policy. View our policy here.

 

Q: Do you provide a free demonstration?

A: Yes, and there is no pressure to buy.

 

Q: How much does it cost?

A: Prices vary due to size, pitch, height and the types of treatment required.

 

Q: Do you walk on the roof?

A: Virtually all work does not require our technicians to get on roofs. Ladders, booms or long reaching streams of liquid product are used to treat high surfaces.

 

Q: Do we hold certificates of training?

A: We are well schooled in the techniques and products used as required by RCIA and Doug Ruckers School of Washing.

 

Q: Do you GUARANTEE your work?

A: We offer a 2 year guarantee that what we treat will not return, and if it does, we will treat it for free.

 

Q: Are the products used, harmful to my family, pets and gardens?

A: All of the techniques and products used to beautify your property are safe to you,  your family, your pets and your yard unless specified. Our technicians are trained to protect all plants, property and more important, those who must enter and exit the property.
To ensure plants are protected, they are watered prior to cleaning, during cleaning and after cleaning. Finally, we apply a proprietary plant wash that adds nutrients and neutralizes any remaining solution. In other words, you plants get a day at the spa.

 

Q: What is different about your company?

A: A combination of the  following; We provide safe, proven N0-Pressure methods, we utilize top professional grade equipment, and use non-damaging, eco-friendly, bio-degradable cleaning solutions for your all your exterior home cleaning needs.  We are trained and specialize in the cleaning and treatment of all of our services.

 

Q: What are the payment terms?

A: Payment is due when the work is complete.

 

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